How do payments work for websites?
50% when we start and the remaining 50% when your site is live. You can pay by card or bank transfer.
What happens after the first year?
Your first year of domain and hosting is included. From year two, hosting continues on a Care plan at $75 or $150 a month, which also covers backups, security and small edits. If you'd rather host elsewhere, we'll help you move it.
What does Google Workspace cost?
We set up Google Workspace so you get professional email at your own domain. Google bills you directly at its standard per-user monthly rate, and the account is in your name.
Why is a price "from"?
Every business is different. The "from" price covers the package as described. Your fixed quote, sent after the free consult, reflects your actual pages, features and content.
Do the marketing plans include paid ads?
No. Paid ads, ad spend and video production aren't included in Growth or Growth Plus. We're happy to quote ads separately, and any ad spend is paid directly to Google or Meta on your own account.
What does "founding client rate" mean?
Our first marketing clients get these lower rates, locked in for 12 months from the day they start. After that, plans move to our standard pricing, and we'll always give you notice first.
What counts as a revision round?
One consolidated set of feedback on a design or page, which we then implement. Essentials includes 2 rounds and Premium includes 3.
Do unused care-plan hours roll over?
No. Each month's edit time is available that month. If you need more, extra work is billed at $100/hour in 1-hour blocks, approved by you first.
Who owns the website?
You do. Your domain, content and accounts are in your name from day one, and you own the website outright at final payment.